Volume 6, Issue 1, March 2018, Page: 37-43
Impact of Management Quality and Workforce Quality on Organizational Performance: A Case Study of Sri Lanka
Hewa Diddenige Upul Indrajith, Access Engineering PLC, Colombo, Sri Lanka
Fauzul Mafasiya Fairoz, Department of Management and Entrepreneurship, University of Ruhuna, Matara, Sri Lanka
Received: Mar. 12, 2018;       Accepted: Mar. 30, 2018;       Published: May 5, 2018
DOI: 10.11648/j.jhrm.20180601.15      View  1213      Downloads  240
Abstract
This research aims to enhance the understanding of the relationship between management quality and workforce quality on organizational performance. Self-administered questionnaire was used to collect the data to measure the constructs of variables. The target population of this study was the management level employees at one of the foremost engineering company in Sri Lanka. A sample of 104 employees were randomly selected for interviews comprising of the all three levels of top, middle and lower levels of management and few customers were randomly selected to measure their level of satisfaction of the services offered, to illustrate the organisational performance. The study applied quantitaive method and regression analysis to analyze data. Findings show that there is a significant positive relationship between workforce quality and orgnizaional performance as well as management quality and organizational performance.
Keywords
Management Quality, Workforce Quality, Organizational Performance, Sri Lanka
To cite this article
Hewa Diddenige Upul Indrajith, Fauzul Mafasiya Fairoz, Impact of Management Quality and Workforce Quality on Organizational Performance: A Case Study of Sri Lanka, Journal of Human Resource Management. Vol. 6, No. 1, 2018, pp. 37-43. doi: 10.11648/j.jhrm.20180601.15
Copyright
Copyright © 2018 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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